Is their uber obfuscation?

I got another bill.  It’s still screwed up.  They say they didn’t get my fax.  Even though I called them to verify and had the girl read off to me the cover sheet of the fax and verify the number of pages to be sure.  I called them and said I wanted them to pay me the $5 it cost me to send them a fax which they were not competent enough not to lose.  That got me the manager……who didn’t answer her phone.

I think I hate them.

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